Contact Us

Last updated: December 19, 2025

Have questions, feedback, or need help? We're here for you.

Email Support

Response Times

We aim to respond to all inquiries within 24-48 hours during business days. For urgent billing issues, please include "URGENT" in your subject line.

Before You Contact Us

For common questions, you might find answers in:

Billing questions — Check your subscription status in Settings → Billing
Account issues — Try signing out and back in, or clearing your browser cache
Data export — Available in Settings → Export Data

Feedback Welcome

We're always looking to improve CardCodex. If you have feature requests, bug reports, or general feedback, we'd love to hear from you. Every email is read by a real person.